Welcome to Averena. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Please read this Privacy Policy carefully. By using Averena, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide when using our app:
- Account Information: Username, email address, profile picture, and bio
- Content: Videos, photos, comments, and other content you create or share
- Communications: Messages and feedback you send to us
1.2 Automatically Collected Information
When you use Averena, we automatically collect certain information:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features you use, actions you take, time and duration of activities
- Log Data: IP address, browser type, pages visited, time stamps
1.3 Camera and Photo Library
With your permission, we access your device camera and photo library to enable you to:
- Record and upload beauty tutorial videos
- Select and share photos from your library
- Set your profile picture
We only access these features when you choose to use them, and we do not access your camera or photos without your explicit permission.
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide, maintain, and improve our services
- Process and complete your requests and transactions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Personalize your experience and deliver content relevant to your interests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 With Other Users
Your profile information and content you post are visible to other users of the app according to your privacy settings.
3.2 Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Cloud storage and hosting services
- Analytics providers
- Customer support services
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Update
You can access and update your account information at any time through your profile settings.
5.2 Delete Content
You can delete your posts, comments, and other content you have shared on the platform.
5.3 Account Deletion
You may request deletion of your account by contacting us. Please note that some information may remain in our records after account deletion as required by law or for legitimate business purposes.
5.4 Device Permissions
You can manage app permissions through your device settings, including camera and photo library access.
6. Children's Privacy
Averena is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using Averena, you consent to such transfers.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: support@averena.com